bonus123Privacy Policy

This page describes what data we collect when you use bonus123 and how we keep that data protected. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer, or place a sportsbook bet on Liga 1 or Piala AFF, you share personal information with us. We treat that information as confidential and apply industry-standard security practices to prevent misuse.

We collect information to operate our platform—processing your deposits and withdrawals, verifying your identity, detecting fraud, and improving our live-dealer tables, slot games, and sportsbook. We do not sell your data to third parties for marketing. We share information only with payment processors, compliance partners, and law enforcement when required by applicable law.

If you have questions about how we handle your information or your privacy rights, contact our support team. We respond via in-app chat or email during business hours.

What Information We Collect on bonus123

We collect several categories of information when you use bonus123. Your account information includes your full name, date of birth, email address, phone number, and government-issued ID number. This information is required to create your bonus123 account and complete identity verification before your first withdrawal.

We collect transaction information whenever you deposit or withdraw. Your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, the date, and time are recorded. We also record your betting history—which games you play, your bet amounts, and your outcomes. This information helps us detect fraud, prevent money laundering, and comply with local regulations.

We collect device and usage information automatically. When you use the bonus123 app or website, we log your IP address, device type (Android, iOS, or desktop), app version, and pages you visit. We use cookies to remember your login session and track which features you use most. This helps us improve the app's performance and troubleshoot technical issues.

Account Information

Full name, date of birth, email, phone, ID number. We collect this once during registration and update it if you change your details.

Payment Information

Deposit method, amount, and date. We do not store credit card numbers or banking passwords—only payment processor transaction IDs.

Usage Information

Games played, bets placed, outcomes. We log this to detect patterns and prevent fraud, as well as to improve our platform.

Device Information

IP address, device type, app version, operating system. This helps us troubleshoot technical issues and provide device-specific support.

How We Use Your Data on bonus123

We use your information primarily to operate bonus123. Your account information allows us to create and maintain your account, process your deposits and withdrawals, and verify your identity. We use your payment information to process transactions securely and reconcile deposits with your account balance.

We analyze your betting history to detect fraud, money laundering, and suspicious patterns. If we notice unusual activity—sudden large bets after months of inactivity, rapid deposits and withdrawals without betting, or accounts linked to known fraud schemes—we investigate and may suspend your account temporarily while we verify the activity is legitimate.

We use device and usage information to improve the bonus123 platform. We identify which live-dealer tables are most popular, which slot games are played most often, and which payment methods users prefer. We look at connection issues reported by users in Jakarta, Surabaya, Bandung, Medan, and Semarang to improve mobile streaming for low-bandwidth users. We do not use this information to target advertising to you.

We at bonus123 collect only information necessary to operate the platform, process transactions, and prevent fraud. We do not use your data to build advertising profiles or sell insights to third parties.

Third-Party Processors and Data Sharing

We use third-party analytics services to understand how users interact with the bonus123 app. These services receive anonymous usage data—which pages you visit, how long you stay, which features you use—but they do not receive your personal identification information like your name or ID number.

We share information with law enforcement and government authorities when required by applicable law. If you are under investigation for fraud, money laundering, or other illegal activity, we comply with subpoenas and court orders to provide relevant account and transaction records. We do this reluctantly but recognize it as a legal obligation.

We do not sell your information to marketers, data brokers, or advertisers. We do not use your data to create profiles sold to third parties. Any sharing of your information occurs only as described in this policy.

How We Use Cookies on bonus123

We use cookies to maintain your login session on bonus123. When you log in, we store a session cookie that identifies your account. This allows you to move between pages or the app without re-entering your password. The cookie expires when you log out or after a period of inactivity (typically subject to verification).

We use analytics cookies to track how users interact with bonus123. These cookies record which games you view, how long you spend on each page, and whether you complete actions like deposits. We analyze this data in aggregate to understand overall user behavior—we do not track your individual actions over time to build a personal profile.

You can disable cookies in your browser settings. However, disabling cookies may prevent the bonus123 app from functioning correctly. If you have trouble logging in or your session keeps expiring, try enabling cookies and trying again.

Where We Store Your Data

Our servers and databases are located in multiple jurisdictions, including Southeast Asia, to ensure fast access and data backup. Your personal information may be stored in countries outside Indonesia. These countries may have different data protection laws than your own jurisdiction. By creating a bonus123 account, you consent to your data being stored in multiple locations and processed outside your home country if necessary for platform operations.

We apply the same security standards to your data regardless of where it is stored. We encrypt data in transit and at rest, use secure access controls, and monitor our systems for unauthorized access.

Your Rights on bonus123

You have the right to access your personal information. You can view your account details, transaction history, and betting records by logging into bonus123. If you want a complete copy of all data we hold about you, contact our support team and request a data export. We will compile your information and send it to you within 10 business days.

You have the right to request corrections to your personal information. If your name, date of birth, or ID number is incorrect in our records, contact support and we will update it. We may require you to verify your identity before making changes.

You have the right to object to certain uses of your data. If we use your information for fraud detection or analytics and you object, contact support to discuss your concerns. We will consider your request and explain how we balance your privacy rights with our legal obligations.

• 1
  Access your bonus123 account details anytimeRight 1

  Log in and view your personal information, transaction history, and game activity. Your data is always available to you.

• 2
  Request a data export from bonus123Right 2

  Contact support to request all your personal data in a machine-readable format. We respond within 10 business days.

• 3
  Close your bonus123 account and request data deletionRight 3

  Request account closure anytime. We delete your personal information after legal retention periods expire, typically 5 years.

Security and Data Breach Notification

We protect your information using encryption, secure servers, and access controls. Our development team regularly tests the bonus123 platform for security vulnerabilities. We require all staff with access to personal data to sign confidentiality agreements and undergo security training.

If we discover that your personal information has been compromised in a data breach, we notify you by email as soon as possible. We also notify relevant authorities as required by law. We take breaches seriously and will investigate the cause, remedy the vulnerability, and take steps to prevent future incidents.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We post the updated policy on this page with a new "last updated" date. If we make material changes—such as how we share your data with third parties—we notify you by email before the change takes effect.

Your continued use of bonus123 after we post an update means you accept the updated policy. If you disagree with changes, you can close your account and request deletion of your information.

Contact Us About Your Privacy

If you have questions about this privacy policy, want to access your information, or believe your privacy has been violated, contact our support team via in-app chat or email. We respond to privacy inquiries within 5 business days. If you are unsatisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.