bonus123 Platform Account Terms

You access bonus123 primarily through our mobile app on Android or iOS, or through your mobile browser on any device. These terms set out our policies on account opening, deposits, withdrawals, game play, and dispute resolution. When you create an account on bonus123, you agree to these terms and acknowledge that our services are available only where local law permits.

We operate a gaming and sportsbook platform offering live-dealer tables, slot games, sportsbook markets covering Liga 1 and Piala AFF, and esports betting. We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). All transactions, account balances, and withdrawals flow through a single bonus123 account—no separate wallets or transfers between products.

This page covers the main conditions of using bonus123. We encourage you to read it in full before depositing or placing bets. If you have questions about any terms, our support team is available via in-app chat or email.

Our Account Opening and Verification Policy

To create a bonus123 account, you must be of legal age in your jurisdiction and provide accurate personal information. We require your full name, date of birth, email, phone number, and national ID number. During registration, you choose a username and password. You are responsible for keeping your password secure. We do not ask for your password via email or chat—if someone requests it, report the conversation to our support team immediately.

Your account is personal and non-transferable. You may not open multiple accounts, and you may not allow others to use your account. If we detect account abuse—including multi-accounting, identity fraud, or collusion—we reserve the right to suspend your account and forfeit any balance.

Account verification occurs before your first withdrawal. We verify your information against government records. Verification typically completes within a few hours, though it may take longer during holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi. Once verified, you can withdraw repeatedly without additional verification. If verification fails, we contact you to request updated information or clarification.

Age of Account Holder

You must be of legal age according to the law of your jurisdiction. We do not knowingly permit minors to hold accounts. If we discover an account held by a minor, we close it and forfeit any balance.

Account Security

You are responsible for all activity on your account. We are not liable for unauthorized access if you share your password or fail to log out on shared devices.

Dormant Accounts

Accounts inactive for 12 months may incur a monthly inactivity fee. We notify you by email before charging any fee. You can reactivate a dormant account by logging in and placing activity (a bet, deposit, or withdrawal request).

How We Handle Deposits and Withdrawals on bonus123

Deposits on bonus123 are instant when using e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and typically process within 1–2 business hours for bank transfers (mobile banking, local payment, online payment, e-wallet). We do not charge deposit fees. Once your deposit arrives, it appears in your account balance and is available for wagering immediately.

Withdrawal requests are processed after account verification. You may withdraw your balance at any time by requesting the amount in the withdrawal menu and selecting a payment method. Withdrawals return to the original deposit method or another method you have linked to your account. Processing time depends on your bank or e-wallet provider but typically ranges from 1 to 5 business hours. We do not charge withdrawal fees, though your bank or provider may.

We reserve the right to decline withdrawals if we suspect fraudulent activity, money laundering, or breach of these terms. If your withdrawal is declined, we notify you and explain the reason. You may appeal the decision by contacting our support team with supporting documentation.

Game Play and Betting Terms on bonus123

Each game on bonus123—slots, live dealer, and sportsbook—has its own rules and payout structure. Slot games display a prize table showing symbol payouts and return-to-player (RTP) percentage. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) follow standard casino rules, visible in the game's information panel. Sportsbook bets use published odds that lock in when you place your bet.

We do not offer "bonus" wagering or "free spins" as promotions. Any bonus we advertise is clearly described with conditions. We do not add or remove funds without your consent, except to deduct losing bets, process verified withdrawals, or charge inactivity fees.

Game outcomes on slots use certified random number generators (RNG). Live-dealer outcomes depend on dealer actions and physical randomness. Sportsbook outcomes are determined by real-world match results. All three game types are transparent: you see the rules, the odds, and (for live dealer) the dealer in real time. We do not adjust outcomes based on your history or account status.

Our Dispute Resolution Process

If you believe there is an error on your account—a bet not recorded, a balance discrepancy, a withdrawal not processed—contact our support team immediately. Provide details of the transaction date, time, game or event, and bet amount. We investigate and respond within 5 business days. If we find an error, we correct your balance. If we find no error, we explain our findings.

Disputes involving game outcomes (e.g., "the dealer showed the wrong card") are resolved by reviewing the game recording if available. Live-dealer games are recorded, and we can verify outcomes. Slot game disputes are resolved by checking the RNG logs. Sportsbook disputes are resolved by confirming the actual match result from official sources.

We at bonus123 stand behind our games and accounts. If a legitimate error occurs on our platform, we correct it. If you believe you have been treated unfairly, we investigate fairly and completely.

Jurisdiction Notice and Service Availability

bonus123 services are available only where local law permits. We do not knowingly operate in jurisdictions where online gaming is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities can access our services, subject to local law.

You are responsible for verifying that accessing bonus123 complies with the law where you are located. We recommend checking with relevant local authorities before depositing or placing bets. If you access bonus123 from a jurisdiction where it is prohibited, we reserve the right to suspend your account and return your balance.

How We Protect Your Data on bonus123

When you create a bonus123 account, you provide personal information: name, date of birth, email, phone, ID number, and payment details. We encrypt this information and store it on secure servers. We do not sell or share your personal data with third parties without your consent, except as required by law (e.g., for tax reporting or anti-money laundering compliance).

We use cookies and analytics to track site performance and user behavior. This helps us improve the mobile app, detect fraud, and understand which games are popular. You can disable cookies in your browser settings, but some site features may not work without them.

If you suspect your account has been compromised or your personal data has been stolen, contact our support team immediately. We will help you secure your account and may request that you change your password.

Our Liability and Your Responsibilities

bonus123 is provided "as is" without warranties. We do not guarantee that the site or app will be error-free, always available, or work on all devices. We do not accept liability for loss of winnings due to technical faults, connection drops, or other technical issues beyond our control. However, if a technical fault is our responsibility and causes you a loss, we will investigate and compensate you fairly.

You are responsible for understanding the games you play and the odds you accept. Placing a bet implies you understand the bet and accept the outcome. We do not reverse bets because you changed your mind or misunderstood the odds.

These terms apply to all use of bonus123, including access through the mobile app or web browser. We may update these terms at any time by posting a new version on this page. Your continued use of bonus123 after an update means you accept the updated terms. We will notify you by email of significant changes.

• 1
  Create your bonus123 account with accurate informationStep 1

  Provide your real name, date of birth, email, phone, and ID number. Verify your identity when prompted before your first withdrawal.

• 2
  Deposit and play games on bonus123Step 2

  Deposit via DANA, e-wallet, mobile banking, local payment, or a bank transfer. Your balance is available immediately for slots, live dealer, or sportsbook bets.

• 3
  Withdraw your balance when you chooseStep 3

  Request a withdrawal in the app, select your payment method, and confirm. We process your request within 1–5 business hours after verification.

Contact Us About These Terms

If you have questions about these terms, our account policy, deposits, withdrawals, or any other aspect of bonus123, contact our support team. We respond to inquiries via in-app chat or email. Our support team operates in English and is available during business hours. Response times may extend during Idul Fitri, Idul Adha, Imlek, Nyepi, or other holidays, but we remain accessible.

These terms apply to all users of bonus123, regardless of location, device, or game type. By using bonus123, you acknowledge that you have read these terms, understood them, and agree to be bound by them. Services are available only where local law permits.